Privacy Policy v1 - October 25, 2024
Introduction
At Progentic AI (Progentic), we value the privacy and security of our clients' data above all else. We understand the importance of protecting personal data and strive to implement the highest standards of data protection to ensure the confidentiality, integrity, and availability of the information entrusted to us.
Ownership and Control
Client data is and remains the property of our clients, and we make no claim of ownership or control over this data. We collect and process personal data only to the extent necessary to provide our services and in accordance with our clients' instructions.
Data Confidentiality
We are committed to keeping all client data private and confidential. We will not knowingly disclose, share, or sell client data to any third party, except as required by law or as authorized by our clients. We take all necessary measures to prevent unauthorized access, use, disclosure, modification, or destruction of client data.
GDPR Compliance
As a company that handles personal data from individuals within the European Economic Area (EEA), we are committed to complying with the General Data Protection Regulation (GDPR). We have implemented policies and procedures to ensure that we meet the GDPR's requirements, including:
- Transparency: We provide clear and understandable information about our data processing activities.
- Lawfulness: We only process personal data that is necessary for our legitimate business purposes.
- Purpose Limitation: We process personal data only for the purposes specified by our clients or as required by law.
- Data Minimization: We only collect and process the minimum amount of personal data necessary to achieve our purposes.
- Accuracy: We take reasonable steps to ensure that personal data is accurate and up-to-date.
- Storage Limitation: We store personal data for no longer than necessary to achieve our purposes.
- Security: We implement appropriate technical and organizational measures to ensure the security of personal data.
Data Security
While we utilize industry best practices to ensure the security and integrity of client data, we cannot guarantee total security in light of the ongoing and evolving threat landscape. We take all necessary measures to prevent data breaches, including:
- Implementing robust access controls and authentication measures.
- Encrypting client data both in transit and at rest.
- Conducting regular security audits and penetration testing.
- Maintaining up-to-date software and systems.
- Providing training to our employees on data security best practices.
Client Responsibilities
In addition to our commitment to protecting client data, we expect our clients to take an active role in maintaining the security of their own data. This includes:
- Using strong, unique passwords and keeping them confidential.
- Implementing robust authentication and authorization measures.
- Regularly updating software and systems to ensure they are secure.
- Reporting any security incidents or potential vulnerabilities to us promptly.
Data Subject Rights
We recognize our clients' rights as data subjects and provide them with the following rights:
- Right to access: Clients have the right to access their personal data and request a copy of their data.
- Right to rectification: Clients have the right to request that we correct or update their personal data.
- Right to erasure: Clients have the right to request that we erase their personal data.
- Right to restriction: Clients have the right to request that we restrict the processing of their personal data.
- Right to data portability: Clients have the right to request a copy of their personal data in a structured, commonly used, and machine-readable format.
Amendments
We reserve the right to modify this Privacy Policy at any time without notice. We encourage our clients to regularly review this policy to stay informed about our data protection practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at Phone Number (+1 (469) 545-0516). We are committed to protecting the privacy and security of our clients' data and look forward to serving our clients with integrity and transparency.